Casino Jobs at Mansion Online Casino

Casino Jobs: SALES AGENT



Key responsibilities include:

  • Giving a high level of customer experience whilst actively selling to new players by understanding their needs and offering them the benefits of playing at Mansion
  • Contacting new customers by phone and chat
  • Recommending, selecting and helping locate the right approach for a deposit to be made
  • Negotiating with players
  • Scheduling sales activity
  • Generating and qualifying leads
  • Responding promptly to customer inquiries
  • Recording details of inquiries and comments
  • Managing administration
  • Following up on customer interactions
  • Working a shift based rota in line with business needs

Skills and experience required:

  • Knowledge of sales principles
  • Knowledge of customer service principles and processes
  • Experience in a retail, customer service or sales environment
  • Basic business administration knowledge
  • Self starter with ability to self motivate and use initiative whilst interacting with other departments and teams
  • High levels of interpersonal skills and ability to quickly build a rapport with players
  • Must be able to work flexible hours as shift work and/or weekends is a key part of the role
  • Experienced in telephone inbound and outbound – outbound sales experience is preferable
  • Good level of secondary education – KS II in Maths / English along with basic MS Office skills. i.e. Word / Excel

To apply:

If you are interested in this casino job please submit your CV by email to careers@mansion.com or fax us at +350 200 79982.

Alternatively, submit CV in person at 901 Europort, Gibraltar.

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