Casino Jobs: SALES AGENT

Key responsibilities include:

• Giving a high level of customer experience whilst actively selling to new players by understanding their needs and offering them the benefits of playing at Mansion
• Contacting new customers by phone and chat
• Recommending, selecting and helping locate the right approach for a deposit to be made
• Negotiating with players
• Scheduling sales activity
• Generating and qualifying leads
• Responding promptly to customer inquiries
• Recording details of inquiries and comments
• Managing administration
• Following up on customer interactions
• Working a shift based rota in line with business needs

Skills and experience required:

• Knowledge of sales principles
• Knowledge of customer service principles and processes
• Experience in a retail, customer service or sales environment
• Basic business administration knowledge
• Self starter with ability to self motivate and use initiative whilst interacting with other departments and teams
• High levels of interpersonal skills and ability to quickly build a rapport with players
• Must be able to work flexible hours as shift work and/or weekends is a key part of the role
• Experienced in telephone inbound and outbound – outbound sales experience is preferable
• Good level of secondary education – KS II in Maths / English along with basic MS Office skills. i.e. Word / Excel

To apply:

If you are interested in this casino job please submit your CV by email to careers@mansion.com or fax us at +350 200 79982.

Alternatively, submit CV in person at 901 Europort, Gibraltar.

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