Casino Jobs at Mansion Online Casino

Casino Jobs: SALES AGENT

Please note, that this role is based in our Bulgaria office. For the full listing of our available roles in this location, please click here.

Key responsibilities include:

  • Giving a high level of customer experience whilst actively selling to new players by understanding their needs and offering them the benefits of playing at Mansion
  • Contacting new customers by phone and chat
  • Recommending, selecting and helping locate the right approach for a deposit to be made
  • Negotiating with players
  • Scheduling sales activity
  • Generating and qualifying leads
  • Responding promptly to customer inquiries
  • Recording details of inquiries and comments
  • Managing administration
  • Following up on customer interactions
  • Working a shift based rota in line with business needs

Skills and experience required:

  • Knowledge of sales principles
  • Knowledge of customer service principles and processes
  • Experience in a retail, customer service or sales environment
  • Basic business administration knowledge
  • Self starter with ability to self motivate and use initiative whilst interacting with other departments and teams
  • High levels of interpersonal skills and ability to quickly build a rapport with players
  • Must be able to work flexible hours as shift work and/or weekends is a key part of the role
  • Experienced in telephone inbound and outbound – outbound sales experience is preferable
  • Good level of secondary education – KS II in Maths / English along with basic MS Office skills. i.e. Word / Excel

To apply:

If you are interested in this casino job please submit your CV by email to or fax us at +350 200 79982.

Alternatively, submit CV in person at 901 Europort, Gibraltar.

Return to the casino jobs page.

24/7 SUPPORT » Can: + 1 (866) 966 2445 UK: 0-800-279-0690 Int: +350-200-41000 Live Chat
© 2018 is an internationally registered trademark. does not partake in any gambling services but is pleased to recommend the online gambling sites mentioned on this page, which are duly licensed and regulated by the Gibraltar Gambling Commissioner under Remote Gaming Licences 029 and 053 and, for players located in Great Britain, the by the United Kingdom Gambling Commission under Remote Operating Licence 000-039448-R-319446-002.The Mansion Group is located at Suite 901, Europort, Gibraltar.
Only players above the age of 18 are permitted to play our games.